Buyers Buyers Pty Ltd ABN 20 641 983 208 (trading as Buyers Buyers) (using website buyersbuyers.com.au) (“BuyersBuyers”) and its subsidiaries respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (“Privacy Act”). This policy sets out how we collect and treat your personal information.
“Personal information” is information we hold which is identifiable as being about you.
BuyersBuyers will, from time to time, receive and store personal information you submit through our website, provided to us directly or given to us in other ways.
You may provide basic contact information such as your name, phone number, address and email address to enable us to send information, provide updates and process a purchase from the website. We may collect additional information at other times, including but not limited to, when you provide feedback, when you engage us to provide a service, provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
All personal information that we collect is reasonably necessary for the purposes relating to providing our products and services.
We will not collect personal information unless the information is reasonably necessary for, or directly related to, one or more of our functions or activities. If we are unable to collect the personal information we reasonably require, we may not be able to do business with you or the organisation with which you are connected.
The types of personal information we may collect include:
You generally have the right not to identify yourself when dealing with us where it is lawful and practicable for us to allow it. However, if you do not provide the provision of personal information we request, we may be unable to provide you with some or all of our products and services, or the product and services of third parties.
BuyersBuyers.com.au collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. This may take place in a number of ways, such as:
When you sign up for products or services
Direct marketing communication is any information we may send you to tell you about our services, products, or any other activity which we consider may be of interest to you. In general, we collect this information directly from you. These communications may be sent by various means including mail, email, SMS or telephone, according to applicable marketing laws, such as the Spam Act 2003 (Cth).
You may opt out of receiving further direct marketing communications from us by using an opt out facility provided in the direct marketing communication. We seek to make this as simple as practicable and will comply with your request.
You can also opt out at any time by contacting us via email at email@example.com.
At times, we may collect, use or disclose personal information collected from a third party, such as a data list provider for direct marketing purposes. We will provide you with an opt out facility in the direct marketing communication and draw your attention to this fact.
If we engage another organisation to assist us in carrying out direct marketing on our behalf, we will ensure contractual arrangements with our supplier reflect our obligations under the Privacy Act.
BuyersBuyers is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at firstname.lastname@example.org. A small administrative fee may be payable for the provision of this information.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
When you come to our website (www.buyersbuyers.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Our website may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that BuyersBuyers is not responsible for the privacy practices of other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
We may use third party analytics service providers, including but not limited to Google Analytics, to evaluate and provide us with information about the use of our website.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to email@example.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
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